Back and Middle Office
Back office and middle office are important operational areas across all verticals, with great opportunities for AI agents. Processes in these areas have regulatory and compliance needs that are often far greater than those of the core business itself.
Processes fit for AI agents
- Contract review
- Tax filings and SPED (Brazil's digital bookkeeping system)
- Procurement and supply chain
- Interdepartmental reconciliation
- Accounts payable and receivable
Examples of units of work
- Contract reviewed with an opinion
- Invoice or entry reconciled
- Document checked
- Position filled
Recommended Skill Pack
Contract review and compliance
Contract received for review
Read and compare with the company's standard
Flag deviations and draft the opinion
- Internal AI governance
Final opinion: an identified lawyer decides
An identified person decides
Contract reviewed with an opinion
Billable unit
Evidence
When the other side has an agent
Procurement and hiring are two-sided markets: the buyer's agent meets the supplier's, and the candidate's agent meets the employer's. What is non-negotiable for the company is set by its authority matrix.
Compliance
Compliance standard examples
- LGPD, art. 20 (Brazil's data protection law)
- The data subject's right to review a decision made solely by automated processing.
- Internal AI governance
- A formal AI usage policy — the item most law firms still lack, despite already widespread use.
Our read
The challenge is to integrate departmental skills and vertical compliance by leveraging horizontal knowledge and applying regulatory frameworks. This creates great opportunities for knowledge exchange and best practices within the AInda ecosystem.